Had a new front door installed June 2015 poor fitting and damaged on the day had to come back to repair , now the colour of the door which is green has started to fade in areas . Asked the company in Jan 2017 to review the issue state the 1st date would be Feb 21st...Read more
Short Review on February 17, 2017
Ordered a large window months ago. Still not had it. I fear I have been ripped off.
We ordered a new front door from Jones Window Systems in July 2016. This was after a cold call at the door (we won't be doing that again!) The door was due to be fitted in August 2016. After the door frame failed quality control 5 times they arranged to come four times...Read more
Saint Helens, England
I didn't like
- Failure to provide goods
- Terrible customer service
Sold as 44mm triple glazed units but only 40mm thick units fitted. The door was double glazed and not triple glazed per the agreement. They now say they don't fit triple glazed units in doors thought Swish the manufacturer says they can take triple. Three windows too...Read more
Never turned up on due date, turned up next day. Was told 2 days to complete actually took 3 days. Prior to works asked for risk assessment and guarantees not to walk on extension roof. Never received and they walked on the roof causing damage to tiles. Bathroom window...Read more
Jones Window Systems Door Review
I've been trying for 3hrs to get through to JWS but no one is picking up the phone I had my door fitted in may and the draft that is coming under the door is unbelievable my hallway is freezing even with the radiator on.
Everything written is accurate and my experience mirrors the comments. Don't answer the phone, don't turn up to fix problems, don't ring back when promised. Not enough space to fully describe these cowboys. Stay clear at all costs. The quality of the products are poor,...Read more
Stay Away!!!!! Wish we read these reviews before buying. Started by fitters putting a hammer through the plastic door frame and has gotten worse from there. Fitted front door start of December it is now the end of September and still not right after 30ish visits. Some...Read more
JWS ....a joke all scumbags....products are poor ...dont waste your money ...should be on cowboy builders fitters are terrible my porch looks like its been put on with a slingshot ...plenty other companies to choose from ....hard sell ..cancelled apointment twice...Read more
Saint Budeaux, England
Had a UPVC front door from these around 6-8 years ago. The door was good quality and had teething problems early on. They sent a rude joiner out who rectified it. I found him sarcastic and eventually got tired of being civil to him and started to intimidate him and his...Read more
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