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Had a new front door installed June 2015 poor fitting and damaged on the day had to come back to repair , now the colour of the door which is green has started to fade in areas . Asked the company in Jan 2017 to review the issue state the 1st date would be Feb 21st...
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Anonymous
pbuk35

Exactly the same issue i have had...rude person at the insurance company who told me to go to the finance company..exactly the same. Ok im not giving up......im taking this f...

Anonymous
David gilbert

I would like to repent on a review I placed recently regarding a door and a company called JWS in fact this was not the company who installed the door as stated it was in fact...

#1021062
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Short Review on February 17, 2017

Ordered a large window months ago. Still not had it. I fear I have been ripped off.
#1009735
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We ordered a new front door from Jones Window Systems in July 2016. This was after a cold call at the door (we won't be doing that again!) The door was due to be fitted in August 2016. After the door frame failed quality control 5 times they arranged to come four times...
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Saint Helens, England
I didn't like
  • Failure to provide goods
  • Terrible customer service
#1002632
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Jones Window Systems - Triple glazing installation using Swish Windows and door
Sold as 44mm triple glazed units but only 40mm thick units fitted. The door was double glazed and not triple glazed per the agreement. They now say they don't fit triple glazed units in doors thought Swish the manufacturer says they can take triple. Three windows too...
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Anonymous
Anonymous

That's got to be a joke 28mm gap get the cowboys to rip them out and put the right size windows in but I don't think they're capable worst company I've ever dealt with

#988792
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Never turned up on due date, turned up next day. Was told 2 days to complete actually took 3 days. Prior to works asked for risk assessment and guarantees not to walk on extension roof. Never received and they walked on the roof causing damage to tiles. Bathroom window...
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1.8
#987068
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Jones Window Systems Door Review

I've been trying for 3hrs to get through to JWS but no one is picking up the phone I had my door fitted in may and the draft that is coming under the door is unbelievable my hallway is freezing even with the radiator on.
2.6
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Advertised vs Delivered
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Diversity of Products or Services
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#982268
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Everything written is accurate and my experience mirrors the comments. Don't answer the phone, don't turn up to fix problems, don't ring back when promised. Not enough space to fully describe these cowboys. Stay clear at all costs. The quality of the products are poor,...
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#964068
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Jones Window Systems - Door Installation Review from Manchester, Manchester
Stay Away!!!!! Wish we read these reviews before buying. Started by fitters putting a hammer through the plastic door frame and has gotten worse from there. Fitted front door start of December it is now the end of September and still not right after 30ish visits. Some...
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2.4
#928256
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JWS ....a joke all scumbags....products are poor ...dont waste your money ...should be on cowboy builders fitters are terrible my porch looks like its been put on with a slingshot ...plenty other companies to choose from ....hard sell ..cancelled apointment twice...
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Anonymous
Orrkid

What a terrible company. They failed to turn up on the first day then appeared and disappeared randomly. They told me the job was complete and that a plasterer would arrive to...

Saint Budeaux, England
#927126
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Had a UPVC front door from these around 6-8 years ago. The door was good quality and had teething problems early on. They sent a rude joiner out who rectified it. I found him sarcastic and eventually got tired of being civil to him and started to intimidate him and his...
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Gloucester, England
#923488
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